How do you save countless hours trying to explain a complex process to potential suppliers, stakeholders and operators?
DITLO for Transport for London
TfL typically outsources fleet-wide rolling-stock refurbishments to suppliers such as Bombardier, Alstom or Wabtec. However, on this occasion, they wished to change the status quo and develop their own in-house capability.
For the fifth time in as many years, WillB worked with TfL to create an ill